Cairo Day Tours
Luxor Day tours
Aswan Day Tours
Hurghada day tours
Sharm day tours
Dahab Day Tours
Taba Day Tours
Marsa Alam Day Tours
Alexandria Day Tours
Nuweiba Day Tours
Wheelchair Accessible Day Tours
Egypt Classic Tours
Egypt Luxury Tours
Egypt Family Tours
Egypt Safari Tours
Egypt Honeymoon tours
Egypt Short Break Tours
Wheelchair Accessible Trips
Egypt Budget Tours
Egypt Christmas Tours
Egypt Easter tours
Egypt group tour packages
Egypt Vacations
Privacy Policy
Kemerya Tours respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, protect, and process your personal information when you visit our website, contact us, request a quotation, or book our travel services in Egypt.
1. Who We Are
Kemerya Tours is a registered Egyptian tourism company based in Egypt, providing travel planning, private tours, Egypt travel packages, accommodation, transportation, guiding services, Nile cruises, shore excursions, and tailor-made travel experiences.
2. Information We Collect
We collect information that is reasonably necessary to respond to your inquiries and arrange your travel services, including:
- Identification & Contact Details: Full name, nationality, email address, phone/WhatsApp number, and country of residence.
- Travel Details: Preferred travel dates, destinations, accommodation preferences, number of travelers, special requests, and other information needed to arrange your trip.
- Passport & Identification Information: Passport, ID, visa, or other travel-document information only when necessary for a specific travel service, such as hotel bookings, transportation, permits, or other arrangements.
- Inquiries & Lead Forms: Information you provide through our website forms, email, WhatsApp, social media, Facebook Lead Forms, Instagram Lead Forms, or other communication channels.
3. Children's Privacy
We do not knowingly collect personal information directly from children for independent marketing purposes.
Where information about a child is required to arrange a travel service, we expect that information to be provided by a parent, legal guardian, or another authorized person.
4. How We Use Your Information
We use your personal information to:
- Prepare personalized travel itineraries and quotations.
- Process and manage bookings, including hotels, cruises, guides, transfers, and activities.
- Arrange requested travel services.
- Process or confirm payments and issue invoices or booking documentation.
- Communicate with you before, during, and after your trip.
- Respond to customer-service requests and special requirements.
- Improve our website, services, and customer experience.
- Prevent fraud, misuse, or unauthorized activity.
- Comply with applicable Egyptian legal, accounting, tax, and regulatory requirements.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information that is reasonably necessary to provide your requested services with trusted service providers and travel partners, including:
- Hotels and accommodation providers
- Nile cruise operators
- Airlines and transportation providers
- Professional tour guides
- Activity and excursion providers
- Payment service providers
- Technology or service providers supporting our website and business operations
- Authorities or professional advisers where required by applicable law
We aim to limit the information shared to what is necessary for the relevant service or legal requirement.
6. Third-Party Links
Our website may contain links to third-party websites, including hotels, airlines, payment providers, social media platforms, and other travel-related services.
Kemerya Tours is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information to them.
7. Cookies & Marketing
Our website may use essential cookies and similar technologies required for website functionality.
We may also use analytics, measurement, and advertising technologies provided by third parties, such as Google or Meta, to understand website usage, improve our services, and support marketing activities where applicable.
You can manage or restrict cookies through your browser settings. Where required by applicable law, appropriate consent will be obtained for non-essential cookies or similar technologies.
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the relevant communication.
8. Data Security & Retention
We implement reasonable technical and administrative measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our services, manage our business relationship, resolve disputes, or meet applicable legal, tax, accounting, and regulatory obligations.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Subject to applicable Egyptian data-protection laws and any relevant legal limitations, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Object to certain processing activities, including direct marketing where applicable.
- Request information about how your personal information is processed.
Some requests may be subject to legal, contractual, or regulatory requirements.
To exercise a privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Legal and Regulatory Compliance
Kemerya Tours processes personal information in accordance with applicable data-protection and privacy requirements.
Where Egyptian data-protection law applies, this includes Egyptian Personal Data Protection Law No. 151 of 2020 and its applicable Executive Regulations and regulatory requirements.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable legal requirements.
12. Contact Us & Data Requests
If you have any questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact us:
Company: Kemerya Tours
Address: 250 Aboul Houl Street, Haram, Giza, Egypt
Email: info@kemeryatours.com
WhatsApp: +20 127 505 0450
Frequently asked questions
What meals are included during the trip?
All breakfasts at your Cairo hotel, full board (breakfast, lunch, dinner) during the 4-night 5-star Nile cruise, and lunch during Cairo tours are completely included.
How does Kemerya Tours ensure traveler safety and quality throughout the trip?
We provide modern, private vehicles with professional drivers, pre-scouted routes, top-tier hotel and cruise partnerships, and continuous on-the-ground support from arrival at the airport to departure.
Can Kemerya Tours create custom travel plans for families, couples, or solo travelers?
Absolutely. We design tailor-made itineraries for all travel styles—including family vacations, romantic honeymoons, solo trips, luxury escapes, and wheelchair-accessible journeys tailored to your exact specifications.
Are all tours offered by Kemerya Tours private?
Yes. All of our standard, custom, and day tours are strictly 100% private. You will have your own dedicated air-conditioned vehicle, professional driver, and personal Egyptologist guide for maximum comfort and flexibility.
Why should I book directly with a local Egypt tour operator?
Booking directly with a local operator like Kemerya Tours eliminates third-party middleman fees, offers 24/7 direct ground support while you are in Egypt, and provides authentic insider knowledge to create custom, hassle-free itineraries.
Who is Kemerya Tours and where are you based?
Kemerya Tours is an official, fully licensed local Egypt tour operator based in Giza, Egypt. We specialize in private custom travel packages, Nile cruises, day trips, and specialized accessible tours across the entire country.
Are your tours private or shared in groups?
All of our standard and custom day tours are strictly private. This means you will have your own dedicated vehicle, driver, and personal Egyptologist guide, allowing you to move at your own pace without being rushed by a large tour group.
What is the best time of year to visit Egypt?
The best time to visit Egypt is from October to April, when temperatures are cooler and ideal for sightseeing and outdoor activities across the country.
-
Peak Season (October to April): Excellent weather with comfortable temperatures (15°C to 25°C / 59°F to 77°F). This is the best period for visiting Cairo, the Pyramids, Luxor, Aswan, and taking Nile Cruises.
-
Shoulder & Summer Season (May to September): Temperatures rise significantly, especially in Upper Egypt (Luxor and Aswan). However, this period offers lower prices, fewer crowds, and ideal conditions for Red Sea coastal resorts like Hurghada and Sharm El Sheikh.
What is included in your Egypt tour packages?
Most of our packages include private professional Egyptologist guides, entry tickets to major sights mentioned in the itinerary, private air-conditioned transportation, and select meals or hotel accommodations depending on the specific tour you choose.
Is it safe to travel to Egypt?
Yes, Egypt is a popular and safe destination for international travelers. Major tourist areas, historical sites, and hotels have strong security measures in place. Our private tours also include professional guides and secure, private transportation to ensure a smooth and worry-free experience from the moment you arrive.
Can I customize my itinerary?
Absolutely. We specialize in tailoring trips to match your preferences, schedule, and budget. Whether you want to add extra days in Luxor, modify your hotel choices, or include specific activities, our team will design a custom itinerary just for you.
Is my payment information secure?
Absolutely. We use secure payment gateways and encryption to keep your personal and payment information safe.
Can I cancel or change my booking?
Yes, most bookings can be changed or canceled, depending on the airline, hotel, or service provider’s policy. Please check the cancellation terms before confirming your booking.
How do I book a trip on your website?
You can easily book by selecting your destination, choosing your travel dates, and following the checkout steps. A confirmation will be sent to your email once the booking is complete.